Last Updated: March 06, 2026
* Our Class Policy may be updated occasionally. We encourage students to review the most current version on our website prior to attending class.

The Clay Table Class Policy

Studio Location: 19 Brookline Street, Cambridge, MA 02139

Studio Contact: hello@theclaytablestudio.com


By registering for a class at The Clay Table, students agree to the following policies and guidelines.

1. Arrival & Participation

  • Please arrive about 5 minutes before the class starts.

  • When you arrive, please ring the bell and you will be let in.

  • Arriving significantly early is discouraged, as the studio may be busy preparing for class.

2. Age Requirement

  • This class is open to students ages 18 and up.

3. Class Materials & Studio Use

  • All clay, tools, and supplies are provided, including aprons. Students are also welcome to bring their own tools.

  • Please wear comfortable clothing that you are okay getting clay on.

  • Some darker clays may stain, but the clay used in class typically comes out in the wash.

  • Class clay is for studio use only and may not be taken home.

  • To ensure fair use of materials and kiln space, students are asked not to make work larger than 10 inches in any direction.

  • Firing is limited as follow:

    • For 4-week classes, firing is limited to a maximum of six (6) pieces per student for the entire session.

    • For 8-week classes, firing is limited to a maximum of twelve (12) pieces per student for the entire session.

4. Studio Access Outside of Class Time

  • Studio access is limited to scheduled class hours only for non-members.

  • Participation in a class does not grant open studio access outside of class time unless the student is a studio member.

5. Make-Up Classes

  • The first class sets the foundation for the full session, so we encourage you to attend.

  • To qualify for a make-up class, students must notify the studio at least 24 hours before the scheduled class by emailing hello@theclaytablestudio.com.

    • If notice is not given in advance, we may not be able to offer a make-up class.

      Make-up classes are not automatically scheduled. Students are responsible for contacting the studio to request a make-up and confirming an available date.

  • Possible make-up dates follow the guidelines below:

    • For 4-week classes: You may schedule your make-up in any other class offered during your current session (e.g., 3/23-4/16)or in the next session(e.g., 4/20-5/14).

    • For 8-week classes: you may choose from any other classes offered during the current class period only (e.g., 3/23-5/14).

  • Each student may request one (1) make-up class per class session.

  • Wheel access is not guaranteed for a make-up class.

  • Any unused make-up class expires after the applicable timeframe described above and cannot be carried forward.

6. Health & Safety Acknowledgment

  • Participation in this class involves inherent risks, including potential injury from studio equipment, tools, materials, and surfaces.

  • Students with medical considerations (including, but not limited to, pacemakers) are responsible for consulting their physician prior to registration.

  • Students participate at their own risk and are expected to follow all instructor and studio safety guidelines at all times.

7. Ceramic Outcomes

  • There is no guarantee of successful outcomes in ceramic work.

  • Pieces may crack, warp, or break during the process.

  • Variations in glaze color, texture, and firing results are normal.

8. Minimum Enrollment

  • Classes are subject to cancellation if the minimum enrollment is not met.

  • If a class is canceled for this reason, students will be notified at least one week before the start date. If you do not receive a notice by that time, the class will proceed as scheduled.

  • In the event of cancellation due to low enrollment, students will receive a full refund or may choose to transfer to another available class.

9. Cancellations & Refund Policy

8.1. Cancellation Requests

  • All class cancellation requests must be submitted through the Class Cancellation Request Form.

  • The form can be accessed by clicking the “Class Cancellation Request” button at the bottom of the class product page. 

  • Cancellations are considered effective only once the form has been successfully submitted.

  • You will receive an email confirmation outlining the cancellation outcome after your request has been reviewed.

8.2. Refund Eligibility by Cancellation Time
All cancellation deadlines are calculated based on the start time of the first class in the session.

  • 72+ hours before the first class start time: Full refund

  • 24+ hours before the first class start time: Studio class credit only

  • Less than 24 hours before the first class start time: No refund and no studio class credit

8.3. Studio Class Credit

  • Studio class credit is issued in the form of a promo code equal to the class fee.  

  • The promo code may be used toward registration for a future studio class only.

  • Studio class credit has no cash value and cannot be redeemed for a refund.

  • Studio class credit expires 12 months from the date of issuance.

10. Member Benefit

  • Member-only perks, including early access and discounted pricing, are reserved exclusively for active members. Classes purchased using these member benefits may NOT be gifted to non-members.

  • To ensure fairness, we may review class registrations and student lists. Registrations found to have been purchased by or for a non-member using member benefits may be canceled.

11. Class Registration Transferability

  • Class registrations are non-transferable once registered.

  • Classes may be purchased as gifts at checkout by entering the student’s name and email address, subject to applicable member benefit restrictions.

  • Once registered, the student may not be changed, and attendance may not be split or shared across weeks.

12. Liability & Agreement

  • The Clay Table is not responsible or liable for any injuries, personal property damage, or losses incurred during class participation.

  • By registering for a class, students acknowledge that they have read, understood, and agree to all class policies.